Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard
Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Recall Summary
Name of product:Hustler and BigDog Lawn Mowers
Hazard:The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites www.hustlerturf.com and www.bigdogmowers.com and click on Product Recall Information for more information.
Report an Incident Involving this ProductRecall Details
Units
About 18,000
Description
The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall:
| Brand | Model Name | Type | Serial Numbers |
|---|---|---|---|
| Hustler | 1500 Riding Greens | Riding | 10062845 through 11081604 |
| FasTrak | Zero Turn riding | 10121082 through 11120946 | |
| FasTrak Super Duty | Zero Turn riding | 10091717 through 12054999 | |
| Sport | Zero Turn riding | 10120377 through 12054999 | |
| Super Z | Zero Turn riding | 10109017 through 12054999 | |
| TrimStar | Walk-behind | 11033546 through 12054999 | |
| X-ONE | Zero Turn riding | 10090765 through 12022041 | |
| BigDog | A Series | Zero Turn riding | 11100596 through 12054999 |
| C Series | Zero Turn riding | 11031908 through 12054999 | |
| R Diablo | Zero Turn riding | 12020696 through 12054999 | |
| R PowerBar | Zero Turn riding | 12020892 through 12054999 | |
| R Series | Zero Turn riding | 11021137 through 12054999 | |
| T Series | Walk-behind | 11050815 through 12054999 | |
| X Series | Zero Turn riding | 11039001 through 12054999 | |
| X Diablo | Zero Turn riding | 11090151 through 12054999 |
Incidents/Injuries
The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.
Remedy
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
Sold at
Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.
Manufacturer
Excel Industries Inc., of Hesston, Kan.
Manufactured in
United States
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to http://www.cpsc.gov/Newsroom/Subscribe/.
